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Applewood Care Home had been ordered to improve
A CARE home which was ordered to improve after failing four out of five areas of an inspection, has now been told it is doing well.
Applewood Care Home, in Coopers Lane, Bramley, was inspected by the Care Quality Commission (CQC) on May 23 last year.
A report published online following that inspection said that records kept by the home, which offers care for up to 39 people, some of whom have dementia, showed that one resident had gone without food for a whole day, another was left without help for more than 15 hours, and there was a “strong unpleasant odour” in parts of the building.
But an update from the CQC on January 4 this year showed the home has now passed all areas of an inspection.
The home, run by Milkwood Care, was inspected on December 5, 2012, to make sure that “the improvements required had been made.”
Inspectors checked that residents were experiencing effective, safe and appropriate care, treatment and support to meet their needs.
The report said: “On our previous inspection of May 23, 2012, we found that improvements were required in this outcome because the provider had failed to ensure people were protected from the risk of unsafe or inappropriate care.
“The provider wrote to inform us that care plans and risk assessments would be updated by October 31, 2012. On our latest inspection, we found that this had been completed.”
The report said that the provider also now has “an effective system to regularly assess and monitor the quality of service that people receive.”
Hannah Wilson, marketing co-ordinator of Milkwood Care Limited, said the company feels it has been “poorly treated” by the CQC.
She added: “The updated inspection report shows our home to be what it is, and always has been – a well-respected community home that offers outstanding care to our residents.
“The initial concerns that were originally documented by the CQC back in May 2012 were down to paperwork discrepancies – not the daily care that we give to our residents.
“If the CQC had been concerned about the care and wellbeing of our residents, we would have been inundated with inspectors, but this was clearly not the case as the full inspection report was not released until August, with no follow-up visits until December 2012.
“We have fought hard to change the negative press that our home has received because we have nothing to hide.”