MY mother sadly collapsed in Andover town centre two weeks ago just outside Waitrose.

She was rushed to hospital in Winchester and is now on the mend with no serious issues, thankfully.

I would like to thank the very kind lady who called an ambulance for her and took care of her until the paramedics arrived. If not for your actions it could have been much worse.

I am sorry I don’t have your name but I hope at least you see this letter as we are all very grateful to you.

Jez Smith, address supplied