WE HEAR a lot of criticism of Southern ambulance, but we can forget all the excellent work they do.

Recently I had cause to call Southern Ambulance in an emergency. The paramedic arrived within a very few minutes — Catherine was her name.

She was very competent and thorough in her care, calling the surgery for me and ensuring that I was comfortable before she left, and advising me to call again if necessary.

I cannot thank them enough, and found it reassuring to know that they are there.

Jill Hannington, Hillside Court, Weyhill Road, Andover.