Love Where You Live is the new initiative that was launched on February 14 by the then mayor, Cllr Chris Lynn.

Since its launch I have been proactive in supporting this. I cannot speak highly enough of Mrs Emma Wykes and her team, including Steve Hatcher, Debs Hughes and Shaun Flannagan, to name but a few.

No problem reported to them is ever too little, or in fact too large for them to handle.

I have been particularly impressed over the last few days by the way in which they have responded to requests given to me by members of the public, of overfull bins.

Or as in the case of today, a bin that was overfull and not due to be emptied for three more days.

Despite shortages of staff that are rife amongst all businesses at this time of the year, they are still working flat out to provide an excellent service.

Everybody likes to have a moan about the council and I dare say in some cases they could be right, but for me it’s all about being grateful to people when they go the extra mile to help out – and the environmental team deserve a pat on the back. Well done.

Manuela Wahnon, Rack Close, Andover.