POLICE are advising residents against an online scam which has been reported by Andover victims involving blocked access to their Facebook accounts.

Officers at Andover Police station have received reports from residents who believed they were victims of a scam after being unable to log into their Facebook profiles.

Victims have received emails instructing them to call or text a number to speak to an advisor who will then help them unlock their accounts, by downloading an app that allows the advisor to take control of their computer.

Once the advisor has control of the victim's computer they are able to upload viruses and enter accounts without the victim realising.

This scam has been reported around other parts of the UK and police are advising Andover residents not to open emails they do not recognise.

If you believe you have been targeted by online fraudsters you can report this to Action Fraud at https://www.actionfraud.police.uk/