WHERE else would you find a card which congratulates the recipient on becoming a nun?

Card, gift, balloon and party supplies shop Maddy Moos in Totton is a family business named after a rather work shy cocker spaniel and staff go above and beyond to help customers celebrate any obscure occasion imaginable.

"We actually sold one once," laughs director Hayleigh Nolan. "But, yes, we can certainly help you if you have a friend becoming a nun!

"People come to us from all over the place to get something for all sorts of obscure occasions. Need a card showing a guinea pig in a party hat? We can help! And if we haven't got it we find it or we personalise it.

"We're always delivering stuff to people or adding gift wrap. It's about making yourself memorable then the customer comes back and that's much more important than making a couple of quid.

"We love our staff and our customers. Customers are the reason we are still going. We do all we can to make their experience shopping with us the best that it can be. Our customers have become friends. We are professional of course, but we are very friendly and open to conversation with anyone."

Maddy Moos, in Watson Walk, was opened nine years ago by Karen and Kevin Nolan. After years of making cards for friends and relatives, as well as working as a merchandiser for the UK's leading greetings card company, it was s a long standing dream for Karen.

'Cheeky and cheerful' Kevin sadly passed away in 2017, but not before he was able to ask daughter Hayleigh to take over alongside her mum.

"It's his legacy," adds Hayleigh. "We're making it as good as we can for him. Dad always went above and beyond. He wasn't about making a million, he was about having fun."

Both Karen and Hayleigh live nearby and often walk to work.

The family dog Maddy who provided the inspiration for the shop's jovial name is also a frequent visitor.

"She's definitely the boss. But she doesn't do much work!Everyone loves her occasional appearances though," says Hayleigh.

The business has recently gone online with the launch of 'Maddy's Mootique' and the shop itself stocks ranges including East of India, Jellycat soft toys, Wrendale and Disney Baby.

Maddy Moos opens from Monday to Saturday and on Sundays in the run up to occasions including Mother's Day and Valentine's Day.