ANDOVER’S MP has said ‘people deserve much better’ after it was announced that a charity’s care home facilities in Enham Alamein were rated ‘inadequate’.

Kit Malthouse, MP for North West Hampshire, has urgently requested to see Enham Trust’s improvement plan after the Care Quality Commission (CQC) gave it an overall rating of inadequate.

Inadequate means the service is performing badly. It has been put in special measures, will be kept under review, and it will be re-inspected within six months.

READ MORE: Disability charity in special measures after care home services rated ‘inadequate’ by Care Quality Commission

Mr Malthouse has been liaising with residents’ families over the last year and will now meet senior bosses at the disability care provider to see how they plan to improve.

He said: “I’m very concerned about the latest CQC report on Enham Trust. I’ve been in contact with their senior team as well as residents’ families over the past year.

“In light of the Trust being rated as inadequate, I have asked for an urgent meeting with the new Chief Executive and the Chair of Trustees to understand their improvement plan and how they plan to get back on an even keel.

“The people living at Enham deserve much better.”

The CQC’s findings included: residents saying they felt isolated; the provider failing to protect people with the risks associated with an unsafe premises; staff not always following the systems and processes to administer, record, and store medicines safely; and infection control procedures not always carried out safely.

The full report can be read at: cqc.org.uk/location/1-119648069.

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