A UK Travel company that sold coach trips to destinations including Disneyland Paris has ceased trading after entering liquidation.
Gold Crest Holidays, based in Ilkley (West Yorkshire), was a family-owned coach holiday tour operator offering city and themed short breaks to places like Paris and Disneyland (Paris).
But after more than 30 years, the travel company announced last week (January 23) that it has ceased trading after entering voluntary liquidation.
A statement on the Gold Crest Holidays website reads: "After more than 30 years of creating unforgettable holidays, we are deeply saddened to announce that Gold Crest Holidays has ceased trading with immediate effect and has taken steps to enter voluntary liquidation.
"This difficult decision follows the severe impact of the COVID-19 pandemic, strategic changes in key partner arrangements that adversely affected our business, and a challenging trading environment with significantly rising costs.
"We are immensely grateful to our loyal customers, travel agents, suppliers, and dedicated staff for your support over the years. We are truly sorry we can no longer continue."
All trips with Gold Crest Holidays cancelled - how to claim refund
As a result of Gold Crest Holidays closing, all trips booked through the company have been cancelled.
Anyone who has an outstanding booking with the travel company is urged to contact the Association of British Travel Agents (ABTA), which is handling refunds.
All refund claims through ABTA must be submitted within the next six months.
The ABTA website adds: "Currently, claims can take six to eight weeks to be processed.
"This may be quicker if we have all the information we need when you submit your claim.
"When you submit your claim, please ensure you send through all the paperwork, receipts and any other documentation that supports your claim, a list of required documents is provided when you register a claim.
"If your claim is successful all refunds are paid by BACS, please ensure you provide your bank account details for your refund correctly."
Customers who booked through a travel agent are urged to contact their agent before submitting a claim with ABTA.
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While those who booked and paid Gold Crest Holidays by credit card should download a credit card referral letter and send it to their credit card issuer for a refund, ABTA said.
Gold Crest Holidays concluded by saying: "We apologise for any disappointment or inconvenience caused. ABTA will provide clear support to affected customers.
"Thank you for the wonderful memories."
