A WINCHESTER entrepreneur has vowed to give commuters power to fight back against delays through a major app.

James Zorab, 32, has launched an update to Railbuddy, which currently tells passengers in real time whether their train is delayed.

The update tells commuters how much compensation they are entitled to when they qualify for delay compensation as well as allowing them to submit the delay claim. It also gives status alerts starting 90 minutes before departure, informing of any delays along with a dashboard full of relevant information.

The original app was launched in April 2016 with co-founder Lloyd Harrison that showed the the running times of trains.

However, the latest update, Mr Zorab said would provide commuters with a unique, fully automated service that gives real-time information on more than 32,000 trains a day.

He said: “Commuting is tough; long hours, packed trains, thousands paid out on season tickets.

“I have spent years travelling back and forth to London and never claimed a penny because I often didn’t know when I could claim, or if I did, couldn’t face the long, tedious form-filling.I got to the point where I couldn’t bear it anymore and decided to do something to change it. It appears that it’s most likely due to commuters not knowing when they can actually claim - with just 38 per cent of passengers satisfied with their train company alerting them to their right to claim compensation.”

“Annually, that’s across more than 1.7 billion journeys in the UK.

“I’m so excited to take Railbuddy to the next level and brighten up what I know will be a tough day for them!”

It comes after Hampshire rail operator South Western Railway recorded one of the lowest overall satisfaction scores in the latest National Rail Passenger Satisfaction survey with 75 per cent with 65 per cent of passengers doesn’t claim compensation for these delays.

With this in mind, Mr Zorab wanted to take the app to his fellow commuters first, and share the benefits with them straight away before launching the app officially today.

The Railbuddy can be downloaded on the app store at itunes.apple.com/ab/app /rail buddy-automatic-rail-delay-alerts